our Policies

Reception hours

9:00am – 8:00pm.

Booking Policy

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Cancellation Policy

All cancellations will incur a $55 administration fee. The guest will be charged the first night if they cancel within 48 hours before arrival.

Checkin Policy

Check in time starts at 2 PM.

Child Policy

All children are welcome. All children between the age of 1 to 13 year are charged AUD 20 per night.

Deposit Policy

You will be charged a prepayment of the first night after reservation and the remaining amount in the 2 days before arrival

No-show Policy

In case of NoShow full amount will be charged.

Other Policy

The maximum number of extra beds (sofa fold-out) in a room is 1.

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